Wanted to share a quick post. Since Thursday of this week, Spotify service has been acting up and is not able to stream on Onkyo receivers that support it.
I got a TX-NR609 which was working beautifully. I have been contacting @Spotify and @Onkyo_USA via twitter with no avail yet.
Let’s see how long they take before fixing it.
Onkyo gave signs of being aware of the situation yesterday on their Facebook Page. Today I got a reply back from Spotify and they informed that they are looking at the issue currently. Spotify referred me to open a support ticket with Onkyo as they are the ones that developed the app.
Support ticket links:
- Onkyo: http://www.us.onkyo.com/
- Spotify: http://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact
Onkyo posted on their Facebook Page. They are working with Spotify to resolve the issue.
Service seems to be fixed. It is working correctly on my receiver.
Got this email confirmation today:
We have completed the investigation: due to a configuration error, ONKYO users were unable to stream music from the Spotify servers.
The problem has been fixed and everything is now back and running!